FREQUENTLY ASKED QUESTIONS

Q: What is InterConnection?


Q: What can I donate?


Q: Why should I donate my laptop to InterConnection?


Q: I am outside of the United States. Can I still donate my computer?


Q: I want to help, but I don’t have a laptop to donate at this time. What are my options?


Q: Does InterConnection accept both business and personal laptops?


Q: Can I donate more than one laptop? What if I want to send all my business surplus laptops?


Q: How should I package and ship my laptop to help make sure it gets to InterConnection without being damaged?


Q: Is my laptop too old to be reused?


Q: Will my data get destroyed?


Q: What happens to laptops that can’t be reused?


Q: Should I include the manuals, software CDs or disks?  What if there is still software installed on my laptop?


Q: What should I include with my donated laptop?


Q: Am I charged if my computer gets recycled?


Q: Can I get a tax deduction receipt from InterConnection when I donate my laptop?


Q: Where will my donated laptop go?


Q: I want my donated laptop to go to my favorite school or nonprofit organization. Can I request a specific recipient?


Q: Why does the InterConnection web site show that you are charging people for laptops if I am donating it?


Q: My question isn't listed — whom can I contact?